Payment Options

Online with SmartHub

Using your computer or mobile device, CEC has made online account management easier than ever with SmartHub. Register with SmartHub today and you can view and pay your bill, sign up for AutoPay, update account information, report an outage and view your energy usage by hour, day, month or year. Learn more about SmartHub. 

As an added bonus, CEC offers a one-time $10 bill credit for enrolling in AutoPay using a checking/savings account or a debit/credit card.

Additional billing credits are available for paperless billing. See the Paperless Benefits tab for more information. 

 

Auto Pay

Want to simplify your life? Your monthly electric bill can be drafted from a bank account or a credit/debit card of your choice. Just register with SmartHub and sign up for Auto Pay. 

CEC offers a one-time $10 bill credit for enrolling in Auto Pay using a checking/savings account or a credit/debit card. Additional billing credits are available for paperless billing. For more information or to sign up call 800-521-0570. 

 

By Phone

CEC has two easy options for members wanting to pay by phone. 

Call 800-521-0570 Monday through Friday between 8 a.m. and 4:30 p.m. to speak with one of our Member Service Representatives who will gladly take your payment. 

Call 844-239-0075 anytime. This automated payment system is available 24/7.

 

By Mail

Send your payments to:

Central Electric Cooperative

P.O. Box 329

Parker, PA 16049

**Please be sure to include the payment stub or write your account number clearly on your payment to help ensure payment is applied properly.**

On a Budget

Members who have high bills during a part of the year and lower bills in other parts of the year, such as electric heat in the winter or air conditioning during the summer, may request to have their accounts established on the budget plan.

Payment under this plan permits members to pay a specified amount each month for electric service. All accounts using budget payments must be paid in full in April which is the end of the budget year. If the member’s bill shows a credit balance, indicating over payment for the year, the credit may be applied toward the next budget year, or be refunded upon request.

If interested in budget billing, contact a Member Service Representative at 800-521-0570.

 

Special Payment Arrangements

Please call 800-521-0570 if you know you’re going to have trouble meeting the billing due date.

Do not wait until a late payment or disconnect notice arrives.

We understand that unforeseen problems occur. Our Collections Specialist is ready to help you through those difficult times.

 

Paperless Benefits

Did you know for every 1,000 members who are paperless, over 24,000 envelopes, 36,000 sheets of paper and $5,000 in postage is saved each year?

The following payment options allow for paperless billing: online bill payment through SmartHub, AutoPay, or bill pay service offered through your bank. 
 

Signing Up

  • If you are not currently signed up for SmartHub: 
    • Sign up for online account access through SmartHub and complete the information required. 
    • Log into your SmartHub account, click on My Profile (in the top menu), choose Update My Printed Bill Settings. Click on Turn Off Printed Bills -- choose Yes to confirm. 
       
  • If you have an existing account with SmartHub: 
    • Log into your SmartHub account, click on My Profile (in the top menu), choose Update My Printed Bill Settings. Click on Turn Off Printed Bills -- choose Yes to confirm. 

CEC offers a one-time $10 bill credit for enrolling in paperless billing. 

If you have any questions about going paperless please call us at 800-521-0570.